Scope
Your privacy matters to Revology Cars, LLC and its affiliates (“Revology,” “we,” or “us”), as does your trust in our products and services. We are committed to handling your personal information responsibly and transparently.
This Privacy Statement describes the personal information we collect and how we use, share, and protect it.
This Privacy Statement applies to personal information collected from individuals interacting with Revology, including through our products, services, and websites. It does not apply to information collected in our capacity as an employer.
Information We Collect
As you interact with Revology, you may provide information directly to us. We also collect certain information automatically and from third parties.
We collect information through a variety of sources, including:
- Revology websites and applications
- Events, surveys, and customer interactions
- Social media platforms
- Sales and customer relationship activities
- Affiliates, partners, and third-party data providers (where permitted)
The types of information we may collect include:
- Contact information (name, address, email, phone number)
- Payment information (such as billing details)
- Vehicle information (such as VIN, model, build details, and service history)
- Device and usage information (IP address, browser type, device identifiers, cookies, and website interaction data)
- Demographic information (such as age range or household composition)
- Marketing preferences and interests
- Media submissions (photos, videos, or other content you provide)
- Relationship information (such as participation in Revology events or communities)
We may combine information collected from different sources.
How We Use Your Information
We use personal information to:
- Provide products and services and manage customer relationships
- Process transactions and administer accounts
- Improve the quality, safety, and performance of our vehicles and services
- Provide customer support and service updates
- Develop new products and services
- Operate and improve our websites and digital experiences
- Communicate with you regarding products, services, and updates
- Conduct research, analytics, and troubleshooting
- Support warranty, compliance, and legal obligations
- Personalize communications and marketing efforts
We may contact you via mail, email, phone, text message, or digital platforms, subject to your preferences and applicable law.
Sharing of Information
We may share your information:
- Within Revology and its affiliates
- With service providers acting on our behalf
- With business partners for joint activities or services
- In connection with business transactions (e.g., sale or restructuring)
- To comply with legal obligations or protect rights and safety
We do
not share your personal information with third parties for their independent use without your consent, except as described above.
Your Choices
You may opt out of marketing communications at any time by contacting us or using unsubscribe options in communications.
Even if you opt out of marketing, we may still contact you for non-marketing purposes such as service updates or transactions.
If you receive text messages from us, you may opt out by following the instructions in those messages.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand how users interact with our website
- Improve functionality and user experience
- Support analytics and marketing efforts
We use Google Analytics to collect information about website usage, such as pages visited, time spent on pages, browser type, and general geographic location. Google Analytics may use cookies and similar technologies to collect this information.
You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
You can also manage or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.
Access and Updates
You may request to access, correct, update, or delete your personal information by contacting us using the details below.
We may retain certain information as required for legal, transactional, or operational purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee complete security.
Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, and support our business operations.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
International Data Transfers
Your information may be processed in the United States and other jurisdictions where we or our service providers operate. We take appropriate steps to ensure data is handled in accordance with applicable laws.
Contact Us
If you have questions or requests regarding Revology Cars’ consumer privacy practices or this Privacy Statement, you may contact us via written correspondence to:
ATTN: Data Protection Officer
Revology Cars LLC
2252 Commerce Park Drive
Suite 350
Orlando, Florida 32819
You can also contact us via email to Yoshi Amano at yoshi@revologycars.com.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Updates will be posted on our website with a revised effective date.
California Privacy Rights (CCPA/CPRA)
This section applies to California residents and supplements the information provided in this Privacy Statement.
Personal Information We Collect
Under California law, “personal information” includes information that identifies, relates to, describes, or could reasonably be linked to a particular individual or household.
In the past 12 months, Revology may have collected the following categories of personal information:
- Identifiers (e.g., name, email address, IP address)
- Customer records (e.g., contact and transaction information)
- Commercial information (e.g., products or services purchased or considered)
- Internet or network activity (e.g., website usage data collected via cookies and analytics tools)
- Inferences (e.g., preferences or interests based on interactions with us)
We collect this information from:
- You directly
- Your interactions with our website
- Service providers and partners (where permitted)
How We Use Personal Information
We use personal information for business and commercial purposes as described in this Privacy Statement, including:
- Providing products and services
- Managing customer relationships
- Improving our website and offerings
- Marketing and communications
- Legal and compliance purposes
Sharing of Personal Information
We may disclose personal information to:
- Service providers (e.g., website hosting, analytics providers)
- Affiliates
- Business partners (for joint services or activities)
- Legal or regulatory authorities when required
We do
not sell personal information for monetary consideration.
However, certain uses of cookies and analytics tools (such as Google Analytics) may be considered “sharing” under California law.
Your Rights Under California Law
California residents have the following rights:
Right to Know
You may request that we disclose:
- The categories of personal information we collect
- The sources of that information
- The purposes for collecting or sharing it
- The categories of third parties with whom it is shared
- The specific pieces of personal information we hold about you
Right to Delete
You may request that we delete personal information we have collected about you, subject to certain legal exceptions.
Right to Correct
You may request that we correct inaccurate personal information.
Right to Opt-Out of Sharing
You have the right to opt out of the “sharing” of your personal information for cross-context behavioral advertising.
You can exercise this right by:
- Adjusting your cookie preferences (if applicable), or
- Contacting us directly (see “Contact Us” below)
Right to Limit Use of Sensitive Personal Information
Revology does not use or disclose sensitive personal information for purposes that would trigger this right.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
To submit a request, please contact us:
ATTN: Data Protection Officer
Revology Cars LLC
2252 Commerce Park Drive
Suite 350
Orlando, Florida 32819
You can also contact us via email to Yoshi Amano at yoshi@revologycars.com.
To verify your request, we may ask for:
- Your name
- Email address or phone number
You may also designate an authorized agent to make a request on your behalf.
We will respond within the timeframes required by applicable law.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.